You have chosen to receive a hair or waxing service with us. We pride ourselves on our high level of skill and our long lasting relationships with our guests. Here are some tips that can make your service results more successful:
1) Chemical services can have varying results based on your individual hair.
2) It is extremely important that you make your stylist aware of any and all other processes you have used on your hair.
3) Your clothes may be exposed to the chemicals and/or products despite our best efforts to protect them. If you would prefer, you can dress down into a smock to avoid this risk.
4) There is a risk of your jewelry (earrings, glasses and necklaces) being damaged or lost during your service. We recommend you remove them and put them somewhere safe before your service.
Chemical processes may cause some damage to the integrity of my hair. There are products recommended to improve the health of my hair as well as maintain the results after the service. I am aware that my stylist has been trained in the service technique and that they will do their absolute best to create the discussed results and therefore I will not hold liable Urban Betty Salon, or my stylist if the process has unexpected or undesired results.
Please feel comfortable contacting Urban Betty at anytime after your service if you have any questions or concerns. If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to our salon for an adjustment, provided that you call us within two weeks of your original appointment.
We do require a credit card on file to reserve your appointment.Your card will only be charged if you cancel an appointment within 24 hours of your scheduled service.