Most business owners use the electronic fitness waiver developed by WaiverElectronic.
Giving Wells Fitness your Personal Information:
A) Processing and administering your personal data to perform all necessary actions to give effect to your request or instruction; and
B) Retaining a record of incoming and outgoing communications (e.g. e-mail). Information in the e-mail we receive and send will not be disclosed to any third party without the permission of the sender unless otherwise in accordance with the General Data Protection Regulation (GDPR). Please note that by providing this information you are giving us your consent to process your personal data as outlined in this Statement. All information provided will only be controlled by Sue Wells.
Opt-in and Opt-out:
Wells Fitness operates a strict “opt-in” policy for individuals. That means I will not send you any information unless you have requested to receive texts/e-mail. If you wish to be removed from my direct marketing list and do not wish to receive any further information from myself (opt-out) you can inform me of this by email at [email protected] and request to be removed.
Right of Rectification or Erasure:
If I hold incorrect information about you, you have the right to have the data amended. You also have the right to have any information you have provided to us be erased. To request your right to rectification and/or erasure please send your request to [email protected]. This request must be accompanied by a description of the specific personal data you wish rectified.
If you request erasure of your personal data, all your data will be erased subject to the following important notice;
• We are not required to rectify or erase your data where to do so would leave us in breach of our Indemnity policy should any future incident result in a claim and data being required.
How do I use your information?
As a client I process the medical/health information under the legal basis of contract. I require this information in order to:
•Ensure that there is no medical reason why you should not take part in an exercise program
•Train you safely and effectively
•Ensure that I am covered by my insurer to train you
•To contact and update you re classes, events and general follow up customer care Medical/health information is classed as special category data and therefore I ensure that I have the appropriate security measures in place to keep your data secure. Personal details, contact details, personal data (weight and measurements), fitness assessment results, program cards, food intake and any information provided through surveys, feedback forms are processed under the legal basis of legitimate interests. These interests include some or all of the following:
•To provide the best service we can: to be able to tailor and personalise your exercise and nutrition program so you achieve better results.
•To ensure that I am meeting my clients expectations.
•To improve my services and communication with clients.
•To update clients on information regarding operations and internal communications such as scheduling sessions.
•Photos and videos of clients are processed under the legal basis of consent. Therefore, we will only store and use this data if you give explicit consent to do so. You have the right to withdraw your consent at any time.
How long will you keep my data?
I retain your information as long as it is relevant for a period of 7 years after you have stopped training with me in case it is needed for legal purposes.
Marketing?
If you are a current client or have recently been a client we may send you marketing emails containing useful content, along with offers and promotions etc Otherwise, I will only send you marketing emails if you have given consent to do so and have opted in to our email list. You can choose to opt out of our list at any time by clicking on the unsubscribe link at the bottom of each email.
Occasionally some photos/footage will be used on social media. All due care will be taken to ensure that no one appears in filming or content created by Wells Fitness without expressing consent to be included. If you find you do appear in error, and would like an image or video of you to be removed from social media please contact Sue Wells immediately 07956 873 027.
Keeping your data up to date?
You may notify us of any updates, amendments and corrections to your information, or restrict or delete your data (where applicable) Please note that I may need certain information to enable myself to provide the services you ask for, so changes you make to your data, or restrictions you ask us to make on how I use your data may effect what services I can provide. If you have any questions on what may be impacted please contact [email protected]
Complaints
If you wish to make a complaint about how I use your information, please contact Sue Wells using [email protected] and I will do my best to help. If you are still unhappy, you can contact the Information Commissioner’s Office (ICO) via their website.
Contact
Please contact myself if you have questions about our privacy policy or information I hold about you. [email protected]
This GDPR Privacy Policy will be reviewed in line with the review requirements of the GDPR.
Change History Record Issue 1 – Initial Release – Sue Wells – 24.05.18
