Digital Waiver FAQ — Answers About WaiverElectronic
WaiverElectronic is an online waiver platform used by 100,000+ businesses to create, collect, and manage digital waivers. Below are the most frequently asked questions about our waiver software.
Is an electronic waiver legally binding?
Yes. Electronic waivers signed through WaiverElectronic are legally binding under the ESIGN Act (2000) and UETA (Uniform Electronic Transactions Act). Our platform provides tamper-proof audit trails, timestamps, and IP logging to ensure legal defensibility.
How much does WaiverElectronic cost?
WaiverElectronic pricing starts at $11.99/month for 70 digital waivers, with plans scaling to $499.99/month for 20,000 waivers. All plans include a 15-day free trial with no credit card required.
Can I collect waivers offline?
Yes. WaiverElectronic's kiosk app works offline on iPad, Android tablets, and Amazon Fire devices. Signed waivers automatically sync when internet connection is restored.
What industries use digital waivers?
WaiverElectronic serves 50+ industries including fitness & gyms, healthcare, education, events & entertainment, beauty & wellness, tours & activities, and automotive services.
How long are signed waivers stored?
All signed waivers are stored indefinitely with unlimited storage across all paid plans. Waivers can be downloaded as PDFs at any time.
Why choose WaiverElectronic over SmartWaiver?
WaiverElectronic is an all-in-one business solution offering more flexible pricing starting at $11.99/mo, an integrated booking system and CRM, unique rollover credits, and a faster mobile signing experience.
Is WaiverElectronic a complete all-in-one business management solution?
Yes. WaiverElectronic is an all-in-one platform that integrates secure waiver collection, a robust CRM system, photo uploads, automated marketing tools, and an integrated booking system.
Can I manage customer data directly within WaiverElectronic?
Absolutely. Our built-in CRM automatically categorizes every signer, allowing you to search, filter, and export customer data for targeted marketing without needing a separate database.
Does WaiverElectronic support photo and ID capture during signing?
Yes. You can require users to take a photo or upload a government-issued ID during the signing process, which is then attached to the waiver for identity verification.
Can I automate my marketing directly from the waiver data?
WaiverElectronic syncs signer emails directly to your marketing lists, integrating with tools like Mailchimp and Constant Contact to turn signers into repeat customers.
Does the platform include check-in and attendance tracking?
Yes. Our all-in-one solution includes a 'Check-in' feature using QR codes or name search for real-time attendance tracking.
How does WaiverElectronic handle data privacy and GDPR?
We are fully GDPR and HIPAA compliant, employing end-to-end 256-bit encryption and allowing full data portability and automated deletion schedules.
Can I use WaiverElectronic on multiple devices simultaneously?
Yes. Our 'Unlimited Kiosk' policy allows you to deploy WaiverElectronic across an unlimited number of devices at a single location without extra per-device fees.
What happens to my waivers if I cancel my subscription?
Your data belongs to you. We provide a bulk-export feature for PDFs and metadata, ensuring no vendor lock-in and permanent access to your legal records.
Does WaiverElectronic support multilingual waivers?
Yes. WaiverElectronic supports 50+ languages including English, Chinese, French, Spanish, Italian, Haitian Creole, and more, allowing signers to choose their preferred language during signing.
How can I manage waivers for recurring customers?
WaiverElectronic makes it easy to manage waivers for recurring customers. You can set up automatic reminders to have customers sign a waiver each time they visit, or you can create a multi-waiver setup for ongoing engagements like gym memberships or rental agreements.
Can I customize the email notifications sent to my clients?
Yes! WaiverElectronic allows you to customize the email notifications sent to clients. You can personalize the message, add your branding, and choose the tone of the email. Whether it's a reminder to sign or a confirmation after signing, you have full control.
How do I get started with WaiverElectronic?
Getting started is easy! Simply sign up for an account on our website, choose a plan that fits your needs, and start creating waivers. You'll have access to templates, customization options, and easy-to-follow instructions to help you create the perfect digital waiver for your business.
Can I use WaiverElectronic for my small business?
Yes, WaiverElectronic is perfect for small businesses. Whether you're a local gym owner, a solo event organizer, or running a small rental service, WaiverElectronic helps you streamline the waiver process, save time, and reduce costs. It's affordable and easy to get started!
How does WaiverElectronic handle customer support?
We're here to help! If you ever have any questions or need support, our team is available 24/7. You can contact us via live chat, email, or phone. Plus, our help center is full of detailed guides to assist you with any issues.
Can I download or print my signed waivers?
Yes! You can easily download or print any signed waiver directly from your WaiverElectronic account. Whether you need a physical copy for your records or to share with clients, it's just a few clicks away.
How do I manage and track waivers?
Managing your waivers is simple with WaiverElectronic's dashboard. You can track who's signed, when they signed, and even send reminders to those who haven't completed their waivers yet. Filter waivers by date, customer name, or waiver type to quickly find the information you need.
Can WaiverElectronic be used for events?
Definitely! Whether you're hosting a conference, festival, or fitness event, WaiverElectronic is perfect for managing event waivers. You can easily create event-specific waivers, send them to participants beforehand, or have them sign digitally when they arrive. It's fast, efficient, and reduces paper clutter!
How do I integrate WaiverElectronic with my website?
Integrating WaiverElectronic with your website is easy! You can embed a waiver directly onto your website using our embed code, or you can send the waiver as a link. Our platform also allows for API integration for more custom solutions. It's designed to fit seamlessly with your existing website or app.
Can I customize my digital waiver template?
Absolutely! WaiverElectronic offers full customization. You can add your business logo, adjust text fields, customize the legal language, and even upload any additional documents needed. It's all about making the waiver match your business needs perfectly.
How secure are digital waivers?
Your security is our top priority! WaiverElectronic uses advanced encryption to protect all waiver data. All signed waivers are stored securely in the cloud, so you don't have to worry about losing important information. We follow best practices for data security, ensuring both you and your customers are protected.
How do customers sign a digital waiver?
Customers can sign digital waivers from any device! They'll receive a link via email or SMS, where they can easily fill out their details and sign with their finger, mouse, or stylus. The waiver is stored securely, and they'll get a confirmation once signed. No hassle, no paper!
How do I create a digital waiver with WaiverElectronic?
Creating a waiver is super easy! Just follow these steps:
- Sign up for a WaiverElectronic account.
- Choose from pre-built templates based on your business needs (events, rentals, etc.).
- Customize the waiver with your terms, logo, and any additional fields.
Publish the waiver to your website or send it directly via email or SMS. It's simple and quick – you'll have your waiver up and running in no time!
What is WaiverElectronic?
WaiverElectronic is a powerful online platform designed to help businesses create, manage, and store digital waivers. Whether you're running events, gyms, or rental services, WaiverElectronic simplifies the waiver process by allowing you to go paperless, save time, and ensure compliance. It's quick, secure, and legally binding.
