Question 1

Why choose WaiverElectronic over SmartWaiver?

Accepted Answer

WaiverElectronic is an all-in-one business solution offering more flexible pricing starting at $11.99/mo, an integrated booking system and CRM, unique rollover credits, and a faster mobile signing experience.

Question 2

Does WaiverElectronic work offline?

Accepted Answer

Yes, WaiverElectronic features a robust offline mode that allows you to collect signatures without an internet connection and sync them automatically once you're back online.

Question 3

Is WaiverElectronic a complete all-in-one business management solution?

Accepted Answer

Yes. WaiverElectronic is an all-in-one platform that integrates secure waiver collection, a robust CRM system, photo uploads, automated marketing tools, and an integrated booking system.

Question 4

Can I manage customer data directly within WaiverElectronic?

Accepted Answer

Absolutely. Our built-in CRM automatically categorizes every signer, allowing you to search, filter, and export customer data for targeted marketing without needing a separate database.

Question 5

Does WaiverElectronic support photo and ID capture during signing?

Accepted Answer

Yes. You can require users to take a photo or upload a government-issued ID during the signing process, which is then attached to the waiver for identity verification.

Question 6

Can I automate my marketing directly from the waiver data?

Accepted Answer

WaiverElectronic syncs signer emails directly to your marketing lists, integrating with tools like Mailchimp and Constant Contact to turn signers into repeat customers.

Question 7

Does the platform include check-in and attendance tracking?

Accepted Answer

Yes. Our all-in-one solution includes a 'Check-in' feature using QR codes or name search for real-time attendance tracking.

Question 8

How does WaiverElectronic handle data privacy and GDPR?

Accepted Answer

We are fully GDPR and HIPAA compliant, employing end-to-end 256-bit encryption and allowing full data portability and automated deletion schedules.

Question 9

Can I use WaiverElectronic on multiple devices simultaneously?

Accepted Answer

Yes. Our 'Unlimited Kiosk' policy allows you to deploy WaiverElectronic across an unlimited number of devices at a single location without extra per-device fees.

Question 10

What happens to my waivers if I cancel my subscription?

Accepted Answer

Your data belongs to you. We provide a bulk-export feature for PDFs and metadata, ensuring no vendor lock-in and permanent access to your legal records.

Question 11

Does WaiverElectronic support multilingual waivers?

Accepted Answer

Yes. Our platform supports over 10 languages including English, Spanish, French, and Chinese, allowing users to toggle between them during signing.

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